JAY SIMONE BOUTIQUE RETURN POLICY

At Jay Simone Boutique, we know that shopping online doesn’t always go as planned. While we’re committed to providing high-quality pieces and a seamless shopping experience, we understand that sometimes things don’t work out.

If you’re not completely satisfied with your purchase, you may return it for store credit within fourteen (14) days of receiving your order. We do not offer refunds, but your store credit will never expire and can be used toward any future purchase.

• Shipping costs are non-refundable—store credit applies to the item(s) only.
• Final sale items cannot be returned. This includes:
• Swimsuits
• Bodysuits
• White clothing
• Sale or clearance items

ORDER CANCELLATIONS

Once an order is placed, we are unable to cancel it due to our high order volume and fast processing times. Please review your order carefully before completing your purchase.

SHIPPING & DELIVERY

We want your order to arrive safely! At checkout, we offer Route Package Protection, which provides coverage for lost, stolen, or damaged packages. While we are unable to take responsibility for packages once they have been shipped, we highly recommend adding Route Protection for peace of mind. If you experience any delivery issues, we encourage you to file a claim through Route to ensure a quick resolution.

If your package is already in transit and you need to update your shipping address, please contact UPS directly to request a reroute.

By making a purchase at Jay SiMone Boutique, you agree to the terms of this return policy. If you have any questions, feel free to reach out—we’re always happy to help!

XOXO,
The Jay Simone Team